Name of Organization Or Company Name :Genpact India
Job Role Or Post Name:Customer Service
Educational Qualification:Any Graduate
Experience: 0-5 years
Job Location:Hyderabad
Job Description:1. Respond to customer inquiries and problem escalations.
2. Maintain a thorough understanding of client processes and policies
3. Reproduce customer issues and escalate product bugs.
4. Provide excellent customer service to our customers.
5. Responsible for showcasing a strong
work ethic, with the ability to work well both independently and within
the context of a larger team-oriented environment.
Desired Profile:1. Previous experience in a customer service role chat/email/voice.
2. Practical probing skills and analyzing / understanding skills.
3. Analytical skills with a customer-centric approach.
4. Excellent proficiency with written English and with neutral English accent.
5. You should be able to work on a flexible schedule (including weekend shift)
Document Required:1. Resume.
2. ID Proof (Original & Xerox).
3. 2 Passport size Photographs.
4. Last 3 Months Pay Slips (If Any).
Venue:17 Dec – 21 Dec 2019, 11:00 AM – 02:00 PM
Uppal:
Genpact, 14-45, IDA Uppal Opp. NGRI Habsiguda, Hyderabad, Nearest Metro Station: NGRI Metro Station
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