Thursday, 9 June 2016

Amazon Openings For Transportation Operations Specialist from 13th to 18th June 2016

Name of Organization Or Company Name :Amazon

Job Role Or Post Name:Transportation Operations Specialist

Educational Qualification:Any Graduate

Experience:0 - 5 Years

Job Location:Hyderabad

Job Description:TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, UK, India and EU. 

It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. 

In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. 

Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. 

This second aspect involves network monitoring and significant analysis of network data. 

Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazons ability to serve its customers on time.

Desired Profile:Communicate with stakeholders (over phone or email) with a problem solving attitude. 

Understand the issue and make best use of the available resources to resolve the issue.

Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

Ensure to surpass all performance and quality goals

Demonstrate ownership to resolve challenging customer issues, escalating when necessary

Excellent communication, both verbal and written as one will be required to communicate with the Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real time.

Develop and/or understand performance metrics to assist with driving business results.

Providing real-time customer experience by working in 24*7 operating environment.

Salary:290000/- to 380000/-

Document Required:SSC Marksheet

HSC/Diploma Marksheet

Graduation & Post Graduation all years’ mark sheets

Photo ID proof (Pan Card/ Passport / Driving License / College ID)

2 photographs

Resume

Contact Or Venue:Walk in Date: 13th to 18th June 2016


Time: 10 AM  - 1 PM



Interview Venue:


Amazon Development Centre Pvt Ltd


Raheja Mind Space,Building No:9, 10th Floor,


Hi-Tech City, Hyderabad


Land Mark: Opposite Westin Hotel 

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